About Us
Ernest Walters is a British retailer, based in the heart of Yorkshire, bringing you natural skincare, everyday comfort and thoughtful gifts — with the kind of warm, personal service that’s become rare on the high street.
Shopping made easy
We know that ordering online isn’t for everyone — and that’s exactly why we’re here. Whether you like to browse and order on our website, or simply pick up the phone and talk to a real person, we make it straightforward. Our UK call centre uses a local-rate number, 0330 043 5429, so there are never any premium charges — just friendly people ready to take your order or answer a question.
Natural products you can trust
From authentic French Marseille soaps and snail-extract face creams to soothing joint & muscle gels and cosy home comforts, we carefully choose products that are gentle, natural and genuinely useful. We look for quality and honest value in everything we stock — if we wouldn’t happily recommend it to our own family, it doesn’t earn a place on our shelves.
Our promise to you
- ✓ 30-day money-back guarantee — on every single order
- ✓ Fast, carefully-packaged UK delivery — dispatched from Yorkshire
- ✓ Easy, no-hassle returns — shop with complete confidence
- ✓ Real people to help — by phone or email, whenever you need us
Here to help
However you like to shop, we’re here to make it easy and enjoyable. Give us a call on 0330 043 5429, email info@ernestwalters.co.uk, or request our free catalogue — and let us bring a little natural comfort right to your door.
Thank you for choosing Ernest Walters.